Mail.app

While email is usually discounted as a light use for a computer, anyone who has a considerable amount of email to deal with would hardly agree. For me, an email client must be robust as well as stable. I've had experiences with losing an entire mailbox in the past and it's never fun.



Mail comes with OS X, but instead of being a lightweight solution like Outlook Express, Mail is best compared to the likes of Outlook under Windows.

From a functionality standpoint, Mail has all of the features of Outlook as an email tool (Address book and Calendar support are provided through separate applications). The biggest changes that I had to get used to were, you guessed it, keyboard shortcuts to perform the tasks that I was used to under Outlook. The shortcuts did take a bit of getting used to for me, but in the end, it wasn't too difficult; to send a message after you've composed it, the shortcut is Command-Shift-D; replying is Command-R; forwarding is Command-Shift-F (Command-F opens up the Find dialog box); and Command-Shift-N gets new mail.

The application itself is lightning-fast; start up time is much faster than Outlook 2003 and a bit faster than Outlook 2004. The one aspect of Mail that is absolutely an improvement over Outlook is in its searching abilities. If you have any appreciable number of messages under Outlook, you know that searching for a particular message: 1) takes forever, and 2) leaves you with a noticeably slower machine with your hard drive crunching constantly. The search function in Mail is significantly quicker than Outlook and you get noticeably fewer disk accesses to find the email that you're searching for than under Outlook. Obviously, without knowing the architecture behind how Outlook searches vs. how Mail searches, I can't say exactly why Mail is faster, but I'd venture to say that it's either OS X doing some incredible caching, or it's just a much better indexed database with a faster search algorithm. Regardless of why, the reality is that it is significantly faster on a single 160GB SATA drive than I've ever had an Outlook search be on anything from a regular IDE drive to a 10K Raptor.

The overall interface and interaction with Mail is significantly faster than Outlook, regardless of how fast of a Windows PC I compare it to. The application has no problem handling tens of thousands of emails (the most that I've had in it at one time was a little over 23,000) and after a little experimenting, I finally found out that Option-Command-Delete would permanently delete an email instead of first sending it to the Trash folder. What's also nice to know is that copying or deleting a lot of emails doesn't slow down the program significantly; it's very easy to multi-task in Mail. While it could be attributed to the fact that all desktop G5s are now dual processor systems, the application is far less prone to slowdowns than any of the dual Opteron boxes on which I'd ever used Outlook. Now, it may be possible that Mail is more multi-threaded than Outlook or it may just be a case of better caching at work in the application. Needless to say, whatever it is - it works.

Mail has a built-in spam filter and the same filtering/rules capabilities of Outlook 2004. I've found that the spam filter in Mail is at least on par with that of Outlook 2004, if not a bit better. So far, I've been pretty pleased with it; although, there have been a few false positives that I've encountered when the filter is set to the most aggressive settings.



It's very easy to get a good set of rules set up and running in Mail - the process is even simpler than Outlook and it's quite easy to prioritize rules as well as have certain rules stop processing other rules after they've completed. Overall, I'd say the application is just as powerful as Outlook as an email client, but noticeably faster.

Most importantly, all of the little things that I appreciated about Outlook were also present in Mail. Start typing someone's name/email address to which you've sent email in the past or whose name already appears in your address book and autocomplete will bring up a list of addresses that match what you've already typed. While this feature has been in Outlook for a while, what's important here is that I didn't find any of the little gems of Outlook to be absent in Mail, which means a lot for a die-hard Windows user in order to feel comfortable under OS X.

The one issue that I had with Mail when I first started using it was that there was no way to directly import an Outlook pst file into the application. There are ways around this, such as exporting your Outlook mail to another format, then importing them into another client supported by Mail, and then exporting again before finally importing into Mail. But, I decided to not deal with that and just started my mailbox over from scratch. It took me a while to get enough emails accumulated in the application before I could truly pass judgment on it, but now that I have, it gets my stamp of approval.

Stability is another aspect of Mail that I have been pleased with, but the application isn't totally rock solid. Out of all of the apps on OS X, I've probably had Mail crash on me more times than the rest, but considering that I haven't had too many crashes under OS X in general, that's not too bad. None of the crashes have ever been detrimental to any of my mailboxes; all of my data always remained intact, but just as is the case with any crash, they've always been annoying. I would say the number of times that Mail has crashed on me would be similar to the number of times that Outlook 2004 crashed on me, maybe a little less.

In the end, I'd say the best way to summarize Mail is that it's nice to see a good, fast, robust email client finally included with the OS for free.

Applications under OS X iCalendar
Comments Locked

215 Comments

View All Comments

  • gankaku - Saturday, October 9, 2004 - link

    #91: dmr9748: "Now, if a MAC worksation costs 2400 to 3000 dollars, I would hate to get a quote on a server."

    Truth to tell: You would save money, if you bought Apple Xserves. Similar server offerings from the big boys like Dell and HP simply cost more. The following is just one of several links I could send you to.

    http://www.computerworld.com/softwaretopics/os/mac...
  • Lwood - Saturday, October 9, 2004 - link

    Thumbs up for this great article!

    Unfortunately, these "diehard A-user tries B"-articles always result in some kind of A-vs.-B flamewar. :-(

    Both PC and Mac each have their advantages and shortcommings - just pick the system that works best for you instead of flaming. Period.

    I have been a PC user since the days of the 8086, but the first notebook I have bought was in fact an Apple iBook.
    This decision was made mostly for two resons:
    I needed a notebook with decent battery life, and at the time (pre-Pentium-M) the PC offerings were seriously lacking in this respect.
    Also, the notebook needed to run some kind of UNIX-ish OS perfectly. Even today, Linux on notebooks involves too much gambling for my taste, so I went with Mac OS X.
    A pleasant side-effect was that I could use Logic 6, which is only available for Macs.

    While I am personally quite pleased with my iBook, I doubt that Apple will gain a major marketshare in the years to come.
    I think the main reasons for this are high pricetags combined with an obstinate refusal to sell default configurations with suitable GPUs and RAM ammount.
    This just does not make sense (even much less than the 1-button-mouse), especially when you consider that Mac OS X puts quite a heavy load on the GPU, compared to other operating systems.

    Steve, wake up!
    It's easy to demo Tiger's fantastic GPU effects with a GF 6800 and gigabytes of RAM, but it's just as easy to scare away potential customers by offering truly moronic hardware configurations at high prices.
  • GTMan - Saturday, October 9, 2004 - link

    Did the performance in Office improve after switching to the 9800 (ie. the slow response to bolding)? What about the Exposé performance?

    The OS X display is completely PostScript since OS X is basically an updated version of NeXTStep. So the video card's ability to quickly render postscript would have a huge impact on operations involving updating screen graphics.

    In comparison to the PC where office applications will run fine on any cheap video card I think an OS X machine's performance even in office applications will probably very quite a bit depending on the video card. Just a guess though.
  • xype - Saturday, October 9, 2004 - link

    I agree that Anand might have missed a few details, but the article was well balanced and well written. I do believe we can expect more Mac articles from Anandtech and it only shows that those in "the industry" are taking Macs serious again. That's way more than one could expect when OS 9 was around and it's nice to see someone with an open mind approaching the issue.

    I am looking forward to a review of 10.4 and some shorter articles on tinkering with Apple hardware. And, hey, even if the articles only makes a few of the high-end PC users consider going into the Apple store near them and have a look, it did more than any pro-Mac or pro-PC article did.

    In an industry changing as fast as the computer one, keeping an open mind is essential and Anandtech helps users a lot there. Kudos.
  • dmr9748 - Saturday, October 9, 2004 - link

    Ok. I have read to the beginning of the second page of the comments and people are not looking at what he wrote. Some of you are complaining because he wrote that he spent 3000 dollars for this system but you missed the fact that the price has dropped since then and he posted that price.

    He writes that Apples make up 2% of the computer market. No one wants to impact such a small number of people in such a huge market. You gain no fame for affecting 2 computers out of a hundred. If Apple had 50% of the market, then you would have the same issues with viruses computer users would.

    I use Windows XP Pro. I have never purchased a virus scanning program. If you use common sense and good judgement, you will never get a virus. 99% of viruses requires user interaction in order to infect a computer. If you are worried that you may have a virus, you can go to websites that will scan your computer for free. If you have something, look up the information on how to remove it or download a removal tool.

    Comparing RAM to Virus scanning software is comparing Oranges to a Spoon. Two different items that do completely different things.

    RAM is required to run a computer where virus scanning software is not.

    Another thing, when you think "workstation" in a corporate environment, you don't think "lots of power." You think that when you think "server." Instead, you should be thinking "security." I will give a user a winterm or a linterm workstation before I give them anything else. I certainly will never pay 3000, 2000, or even 1000 dollars for a workstation. If I am in an environment that does not have the bandwidth for terminal services, then I will get them 400 windows workstations.

    In windows, a computer with 1 gig of processing power with 256 megs of ram and 64 meg video card has no problems being a workstation. A workstation you do work such as creating documents, presentations, and some database work. A workstation with 2 2.5 gig processors is overkill and if that is what it takes to run Microsoft Office products on an MAC, I would take the windows computer and keep 2 grand and use it for something else.

    As a reminder, as Mr. Shimpi wrote in his article and I have written at the top of this post, the price tag of 3000 dollars is outdated, the price dropped only by 600 dollars.

    Now, if a MAC worksation costs 2400 to 3000 dollars, I would hate to get a quote on a server.

    The article did mention the hardware that he used because that is what you want to do when you do an article, describe what you are using. He mostly talks about the OS because that is really the most appealing part of the system that he is describing.

    The article is posted on a site that mostly describes components for performance. The majority of people online who are looking for performance are gamers. So, you have to ask yourself this: "Why would a person write an article about a MAC that has x hardware that costs more than windows pc hardware WHEN THE THING DOESNT PLAY ANY GAMES?!?!?!??!?!?!" and "Why would anyone purchase a 2400 dollar computer to put words on paper?"

    He doesn't go into talking about installing massive upgrades because he is talking about a workstation, now a server or a gaming machine. Thus, hardware really doesn't have that big of an impact here. The only impact that it does make is "why put so much power into something that just puts words on paper?"

    I would rather blows 1 dollar on ebay to get a Tandy 1000 with word perfect 1.5 before I spend 2400 dollars on a machine that does exactly the same thing with the processing power to do more but is limitted by its impact on the computer market.

    Do you know why he is not putting lots of effort into researching MACs? Because he is nice enough to do an article for the "little guys" of the computer market and smart enough to know that 98% is bigger than 2%.

    He tried to appease the 2% with an article, which after such criticism from that 2%, I don't forsee another article pertaining to MACs being on this site for quite some time.

    Shimpi, despite what the little people say, that was a great article. Keep up the good work.
  • Dennis Travis - Saturday, October 9, 2004 - link

    #88 Think it's Cooperative Multitasking. Is that the word you were looking foR?
    I agree on the edit here in comments. So many times I have posted something and hit send and later seen it was wrong.

    Anand, Well done! You did a great job on your Mac article. Thanks so much for being open minded!!!

    ...Dennis

  • stupidkiwi - Saturday, October 9, 2004 - link

    Overall a good article, but having only just migrated from the Windows XP world, I can look at this from a similar place at a similar time.

    What worries me is the lack of weight given to the fact that the writer has knowledge of hardware and accesss to hardware we mortals do not have.

    I went through five computer setups trying to get one system to work with my new copy of XP Pro. Thats about $5000 US in cost. Not one worked. I finally had to pay another $6000 US for a server setup (dual 2ghz AMD, with 3 Gb Registered Ram, and every first class piece of hardware). I had the system put together for me as I don't have knowledge of the top 20 pieces of hardware at any one time. It ran XP Pro.

    It ran like a dog. A 1Ghz PC could outstrip it running Win ME. It ran out of memory on a clean boot by surfing the web. It would become so unstable that I had to reinstall XP Pro once every week.

    I may not know about the best hardware but I know how to test hardware to see if it has any bugs or not. the parts of the system ran beautifully when tested in the machine and in other machines.

    I have many other machines in my business and it seems to be a hit and miss affair with all of them. 50% work first time and never have problems with XP pro, the other 50% are never stable for long and need constant servicing.

    I don't much care if a top techie can get an expensive PC to run faster than an off the shelf G5. I am now very happy to be on a fast stable system. 1.33 Ghz 15" Powerbook. In the past 2 months I have not once gone back to use my XP Pro desktop machine, or any other PC in my company.

    My comment for games is, I use ALL computers for work. They are too expensive to continually upgrade for games. My Gamecube and PS2 work well as games machines and they help me seperate work time from play time.
  • Reflex - Saturday, October 9, 2004 - link

    #83: You are correct, I was glazing over when I wrote that. Wish there was an edit function.

    There is another term for it, but it completely slips my mind. My point, however, is the same: Apple did not have pre-emptive multi tasking until OS X.
  • HCT297 - Saturday, October 9, 2004 - link

    KOTOR, Halo, BF1942, Splinter Cell, Medal of Honor, Call of Duty, UT2K4, all the Blizzard games, Neverwinter Nights, Baldur's Gate, Max Payne, half a dozen Sims games...

    are these considered good games, fun to play?

    http://www.apple.com/games/features/ has even more listed..

    Aspyr and Westlake and Blizzard seem to keep the list growing every year.
  • saechaka - Saturday, October 9, 2004 - link

    #82 your funny. lol. i think i should start looking at popular mechanics for benchmarks of hardware and not anandtech more.

    by the way, great article.

Log in

Don't have an account? Sign up now