Mail.app

While email is usually discounted as a light use for a computer, anyone who has a considerable amount of email to deal with would hardly agree. For me, an email client must be robust as well as stable. I've had experiences with losing an entire mailbox in the past and it's never fun.



Mail comes with OS X, but instead of being a lightweight solution like Outlook Express, Mail is best compared to the likes of Outlook under Windows.

From a functionality standpoint, Mail has all of the features of Outlook as an email tool (Address book and Calendar support are provided through separate applications). The biggest changes that I had to get used to were, you guessed it, keyboard shortcuts to perform the tasks that I was used to under Outlook. The shortcuts did take a bit of getting used to for me, but in the end, it wasn't too difficult; to send a message after you've composed it, the shortcut is Command-Shift-D; replying is Command-R; forwarding is Command-Shift-F (Command-F opens up the Find dialog box); and Command-Shift-N gets new mail.

The application itself is lightning-fast; start up time is much faster than Outlook 2003 and a bit faster than Outlook 2004. The one aspect of Mail that is absolutely an improvement over Outlook is in its searching abilities. If you have any appreciable number of messages under Outlook, you know that searching for a particular message: 1) takes forever, and 2) leaves you with a noticeably slower machine with your hard drive crunching constantly. The search function in Mail is significantly quicker than Outlook and you get noticeably fewer disk accesses to find the email that you're searching for than under Outlook. Obviously, without knowing the architecture behind how Outlook searches vs. how Mail searches, I can't say exactly why Mail is faster, but I'd venture to say that it's either OS X doing some incredible caching, or it's just a much better indexed database with a faster search algorithm. Regardless of why, the reality is that it is significantly faster on a single 160GB SATA drive than I've ever had an Outlook search be on anything from a regular IDE drive to a 10K Raptor.

The overall interface and interaction with Mail is significantly faster than Outlook, regardless of how fast of a Windows PC I compare it to. The application has no problem handling tens of thousands of emails (the most that I've had in it at one time was a little over 23,000) and after a little experimenting, I finally found out that Option-Command-Delete would permanently delete an email instead of first sending it to the Trash folder. What's also nice to know is that copying or deleting a lot of emails doesn't slow down the program significantly; it's very easy to multi-task in Mail. While it could be attributed to the fact that all desktop G5s are now dual processor systems, the application is far less prone to slowdowns than any of the dual Opteron boxes on which I'd ever used Outlook. Now, it may be possible that Mail is more multi-threaded than Outlook or it may just be a case of better caching at work in the application. Needless to say, whatever it is - it works.

Mail has a built-in spam filter and the same filtering/rules capabilities of Outlook 2004. I've found that the spam filter in Mail is at least on par with that of Outlook 2004, if not a bit better. So far, I've been pretty pleased with it; although, there have been a few false positives that I've encountered when the filter is set to the most aggressive settings.



It's very easy to get a good set of rules set up and running in Mail - the process is even simpler than Outlook and it's quite easy to prioritize rules as well as have certain rules stop processing other rules after they've completed. Overall, I'd say the application is just as powerful as Outlook as an email client, but noticeably faster.

Most importantly, all of the little things that I appreciated about Outlook were also present in Mail. Start typing someone's name/email address to which you've sent email in the past or whose name already appears in your address book and autocomplete will bring up a list of addresses that match what you've already typed. While this feature has been in Outlook for a while, what's important here is that I didn't find any of the little gems of Outlook to be absent in Mail, which means a lot for a die-hard Windows user in order to feel comfortable under OS X.

The one issue that I had with Mail when I first started using it was that there was no way to directly import an Outlook pst file into the application. There are ways around this, such as exporting your Outlook mail to another format, then importing them into another client supported by Mail, and then exporting again before finally importing into Mail. But, I decided to not deal with that and just started my mailbox over from scratch. It took me a while to get enough emails accumulated in the application before I could truly pass judgment on it, but now that I have, it gets my stamp of approval.

Stability is another aspect of Mail that I have been pleased with, but the application isn't totally rock solid. Out of all of the apps on OS X, I've probably had Mail crash on me more times than the rest, but considering that I haven't had too many crashes under OS X in general, that's not too bad. None of the crashes have ever been detrimental to any of my mailboxes; all of my data always remained intact, but just as is the case with any crash, they've always been annoying. I would say the number of times that Mail has crashed on me would be similar to the number of times that Outlook 2004 crashed on me, maybe a little less.

In the end, I'd say the best way to summarize Mail is that it's nice to see a good, fast, robust email client finally included with the OS for free.

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  • brichpmr - Friday, October 8, 2004 - link

    #53, I can't prove or disprove your statements; but the bottom line for me as a dual platform user, is that OSX is a very cool computing environment that gets better with every point release; it's very stable, malware free (so far) and lets a bunch of us earn a handsome income, even in a Windows-dominated enterprise....as a workhorse machine, the numbers become secondary to a user's productivity...the Mac is very productivity-friendly. I won't even mention how much fun it is to run F1 Championship Season in 1280 by 1024 with a nice Logitech force-feed wheel...whoever thinks the Mac can't play good games needs to re-think!
  • gherald - Friday, October 8, 2004 - link

    To #48 who says: "If a lot of PC users would open their minds and try using a Mac for 30 days: they would appreciate what us mac users like about the platform."

    My answer is: The usefulness of this article is that we don't HAVE to spend time and money doing that. We get to read about someone else doing it -- someone who's opinion we trust.

    This is the most fair minded Mac review I have ever seen. Kudos to Anand for giving us insights on a platform that is too expensive for most of us to afford to try out on our own.

    The $3000 price tag is interesting. I recently built 2 AMD64 machines for somewhat less money: A 3400 for windows, and a 3200 for Linux. There is no doubt in my mind that this was the best value, especially since I play a number of windows-only games but prefer Linux for everything else. I don't think the Mac even comes close to beating the power, compatibility, and flexibility of such an approach, at least for my purposes.
  • skiboysteve - Friday, October 8, 2004 - link

    cindy are you kidding me?

    ALl it takes is one air cooled 2.4ghz Athlon64 to match a DUAL WATER COOLED 2.5ghz G5.

    Not to mention a single air cooled 2.4 A64 is cheaper.

    And that barefeats article is so laughable, one of the shadiest configurations of hardware i've ever seen... not trustable at all.

    I dont have the info in front of me, but there was a G5 bench mark from an actual hardware website worth something and the G5 got smoked on single proc. and only matched with dual.

    And where the hell did you pull the PPC970 does more ops per clcok than an Athlon64 info? It has a 16 stage integer pipe, gee, hmm, thats 25% more than an athlon64. Now I know your going to say it can have 200 operations in flight, but... "So while the 970 may be theoretically able to accommodate a whopping 200 instructions in varying stages of fetch, decode, execution and completion, the reality is probably that under most circumstances a decent number of its valuable execution slots will be empty on any given cycle due to dispatch, scheduling, and completion limitations."
    (http://arstechnica.com/cpu/02q2/ppc970/ppc970-5.ht...

    The problem with the PPC970 is its long pipe wide execution scheme would be good but it doesnt have enough resources to fill the wide ass pipe and all the execution units, which is exactly as expected becasue its a cut power4 chip. "The 970's integer hardware was designed to deliver 64-bit integer performance, and it was also designed with the ridiculously large caches of the Power4 in mind. When it you decrease the cache sizes to desktop computing levels and run 32-bit code on it, it starts to look less impressive next to the P4."

    Your "facts" are terribly flawed and I just had to post about this because somehow no one else did.

    The PPC970 is the best chip the Mac has ever had, but its clock is not high enough, its too hot, and its operations per clock are no where near the G4, and behind the A64.

    (http://arstechnica.com/cpu/03q1/ppc970/ppc970-1.ht...


    I realize this probably comes off as a massive PC-bias attack on you, but honestly, get your facts straight before you start praising the great PPC970 chip on a HARDWARE website, where people KNOW whats up.
  • Sakamura - Friday, October 8, 2004 - link

    1st post. Mac user. Reader of AnandTech for a long time for PC needs and other cross-platform niceness.

    For the few answers I can provide that aren't already addressed in the 5x messages prior to mine:

    - Applications are "packages" like explained. Some do use the Library to install ... And some ask for a admin password to add their kext in the system library. It all depends on the app.
    - Caching is indeed very optimized. Still no Ext4 but very optimized. Thanks to BSD base.
    - Search engine is not cached. It's a system service that allows you to sort and classify any sort of data. That's the same sorting algorithm that determines if a mail is spam or not. This is also used in file search, text search, dictionary and whatnot.
    - User interface is not meant to be snappy. Strangely enough, I have almost the same user interface speed on my G3/400 than on a G5. But then, the actual work does slow down to a crawl when doing processor intensive tasks. Alas, today, this means Mail, Safari, Quicktime. But nonetheless other than the actual "work" being done on something, the interface remains decently fast all the time.

    Great article, nice points.
    Have a nice day
    Mike
  • CU - Friday, October 8, 2004 - link

    You can run X11 and all the open source stuff on Windows to. You just install cygwin. Don't some dist. offer running linux inside windows also.
  • jecastej - Friday, October 8, 2004 - link

    44 - "price to performance" is perfect if you need to justify a purchase to your office or IT department. Which maybe is the 98% of the cases.

    It may look like luxury but sometimes is necessary to value other human needs. Business creative environments benefit from aesthetics. Apple's software/hardware provides an alternative at a reasonable price to performance ratio. Won't kill to have this option.
  • punko - Friday, October 8, 2004 - link

    Wow.

    And I thought Coke vs. Pepsi was bad.

    All I can say is that as a computer user from way back (punch cards and PDP-11's anyone?) I have never owned or used a Mac (other than to print false birth certificates in high school to go to bars) but I have occasionally wondered what it would be like to have one.

    Anand has a better understanding of the total breadth of the PC environment, and so is a perfect lens with which to view the Mac world from a PC user perspective.

    All the bile and venom swishing around here in the comment trenches isn't worth worrying about.

    Great article Anand. I know more is coming down the pipeline concerning the Macs; and even though I am dreaming of a AMD64 upgrade, I will read and consider the informed opinion of a knowledgable computer user.

    Cheers.

  • rvirmani - Friday, October 8, 2004 - link

    About as objective an article as you can expect from a hard core PC user (who makes most of his income from the PC World).

    I switched to the Mac 2 years ago, and went through the adjustment.

    I think the key thing I want to point out is:
    1) less irritation on a day to day basis
    2) My system has never crashed ( although I do fix the "permissions" on a weekly basis using the built in disk utility

    3) The other benefits of the mac are the iapps (Which Anand did not get around to looking at)

    4) I use a Power Mac G4 with 2 Gig of Ram and it is plenty fast for day to day things like MS Office and Web research.

    I think the "performance" mentality of many PC enthusiasts is really the biggest barrier (I like not worrying or thinking about the hardware too much).

    5) OSX is much better at multi-tasking - even on a single processor machine.

    If a lot of PC users would open their minds and try using a Mac for 30 days: they would appreciate what us mac users like about the platform.

    A good start for Anand, and I look forward to more explorations of the Mac platform.

  • sprockkets - Friday, October 8, 2004 - link

    err... that was 256MB of memory with 233MB used due to a shared SiS740 chipset in my Shuttle system and 165MB in swap, was running transcode and a few other smiple apps, such as Konqueror.
  • sprockkets - Friday, October 8, 2004 - link

    I find that browsing is fastest with Opera on any platform, yet it was almost as fast with IE and Firefox on a new install of Windows XP home. I only put 256MB of RAM in it yet it boots and runs applications quite nicely. I notice the delays in web pages when using FireFox in Linux, though I could care less (has 256MB too with.

    The bottom line is, you shouldn't have to use 1GB to 2 or even 4 GB of ram just to get a nice response time. That and dual 2.0GHZ is still available. That and browsing and multitasking shouldn't require DUAL 3.0GHZ PPC processors.

    Another point, if Mac OSX was made for an X86 processor, I would buy it. But since it isn't, and SuSE 9.1 is free anyhow, with just as customizeable KDE or GNOME desktops, not to mention light and fast IceWM desktop, why bother.

    Off topic, but doesn't Windows NT5 varients shut down after 45 days of uptime?

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