Stability
Now, it's time for the hot button issue, the one issue that Mac users use against PC users (and vice versa) all the time: stability. To put a few misconceptions to rest, I will resort to the timely bulleted list. I hope by this point, I've shown that I can definitely appreciate both a Mac and a PC platform, and thus, readers will view the following statements as pretty darn impartial:
- OS X crashes
- Windows XP crashes
- My G5 machine crashes a bit less than any of my Windows XP machines
Now, let me qualify those three statements - I'll start at the bottom. Apple has it very easy. They have complete control over the hardware and drivers that go into every machine they build, they don't have to deal with multiple chipsets for a particular platform, and they don't even have to deal with multiple video card vendors. Apple controls every aspect of the hardware and software that goes into their computers. There are no strange driver or BIOS revisions out of Taiwan that don't play well with some configurations, and there are no worries about memory timings set too aggressively causing even the slightest bit of instability (without the appropriate timings, DDR400 will not boot in a G5). The PC world is much,
much different; everything that Apple doesn't have to worry about or deal with, PC users may not worry about, but they definitely do have to deal with. How many times have you bought a cheaper piece of hardware from a no-name manufacturer because it fit your budget? It's not as common now because prices have gone down so much, but a few years ago, it was definitely very popular - I know. I did it. Sometimes you'd luck out, and other times, you'd have one component in your system that would always cause compatibility problems or stability issues. For me, it was an old Opti sound card; then, it was a no-name 430VX motherboard. And tracking down those kinds of problems can be very difficult because the symptoms don't always point to the culprit. I've always said that if you use the right hardware, a Windows box can be just as stable as any other machine out there - and my systems have supported that. I wouldn't reboot my system for months if it didn't have any problems. It was always a bad driver install, power outage or a program gone awry that forced a restart. People used to complain about Windows NT/2000 as a server platform because of stability; we've actually had more outages on our Linux servers than on our Windows servers. Not saying that Linux is a bad OS, but we know our Windows servers, and we know what hardware works best under them, and thus, once assembled and properly maintained, we had no real issues with them. >br?
OS X is built on a very solid core and it does handle individual applications crashing much better than Windows does. I've never had to reboot the entire system because one application crashed. It's also much better about restarting Finder (the equivalent of Explorer) if it crashes. It is things like these that make OS X a bit more "stable" of a platform than Windows, but also, remember that the tight quality control that Apple has over the components that go into their systems does also play a very large part in assuring stability.
The end result is that my Mac is a bit more stable than my PCs. It's not night and day, and the Mac does crash, just like my PCs do - it just crashes a little less frequently.
As far as hardware stability and failures go, I've heard horror stories about dead/dying G5s on Apple's support boards. I was honestly worried when I started reading through the threads; thankfully, I have yet to encounter any hardware issues with the G5, but I do recognize that there are users out there that have had serious issues with their systems. Unfortunately (or fortunately?) without much experience in this regard, there's not much I can say to Apple's hardware quality control, but I view Apple just like any other hardware vendor - there's no way that everything to come out of a company is going to be perfect. It's how they minimize the imperfections and deal with them when they occur that matter the most.
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GoodWatch - Thursday, October 14, 2004 - link
Thank you for so eloquently proving my point. So I guess the 100 million + Windows users are all wrong? Wow!Take care,
Frans.
hh - Thursday, October 14, 2004 - link
#178/GoodWatch> I noticed from quite a number of posts that
> PC users seemingly have to spend a lot of
> time, effort and money to keep...free of viri,
> mal- and spyware....But if you do it clever
> and make sure everything runs on a schedule
> and has it’s automatic update features...
True, although this does require tht you're philisophically be willing to take the risk of incurring incompatibility problems after the latest OS Security patch is installed. If you're still so blindly trusting, good for you (I am not). It also infers that you're willing to pay more to have an always-on IP connection so as to let installs autonimously run overnight.
> All the other financial arguments (a Mac
> is cheaper in the long run) are wasted on
> a silly fool like me. For me using my
> (private) PC is a hobby, not an investment.
> Djeez Louise, amortizing capital costs? It’s
> just a computer! Hobbies cost money, period.
Just because its a hobby doesn't mean that it has to be a financial black hole.
And if money wasn't a factor, then we would have never seen the heralding of the sub-$1000 PC and more recently, the $500 PC, nor would we have ever heard the 'Macs are too expensive' mantra.
In any event, all my point was is that there's more than one way to measure "cost". I'm not saying that my way is the only right way to look at a PC purchase, but just using it to illustrate that there are alternatives to just comparing initial purchase prices.
Overall, I believe that there's surprising financial parallels between PC and automobile purchases: notice how many people today no longer think of a car by its total price, but instead by its $259 monthly payment.
> Now, who want me to sell his 20” iMac G5
> with 2 Gigs of memory :-)
IMO, getting just 1.5GB is a better value: buy the base 512MB model and for $260, add a 1GB chip from Crucial.com). And if you use an Apple Credit Account, your payments can be "as low as $42 per month" :-)
-hh
victorpanlilio - Thursday, October 14, 2004 - link
GoodWatch wrote in #180: What I do not understand however is why Mac users always deem it necessary to defend their platform so strongly'Good enough' works for most people -- at least, until it turns into a spyware-ridden hairball. ;-)
Let me use a travel analogy. As I'd mentioned in an earlier post, what Anand has written is the equivalent of a travelogue. If, say, one has never been to Maui, one cannot grasp the meaning of 'Maui no ka oi' :-) OTOH, people who have been to Maui can discuss the merits of staying in Kihei vs. Lahaina vs. Wailea...
Microsoft announced patches for 21 new vulnerabilities today. Ladies and gentlemen, start testing...
OperaLover - Wednesday, October 13, 2004 - link
(quote from the article)Having used Opera, I could hardly tell any performance difference in rendering speed in comparison to IE. It was the lack of any appreciable difference coupled with no real application level benefits over IE that kept me from using it on the PC.
Anand, you've written a great review, but I don't understand how you can say this about Opera. Opera has so many more day-to-day useful features that IE simply does not provide, that I have to wonder how long you actually used it for. Perhaps you used it back in the 3.0 days when it was just starting to get its legs, but current versions are a complete dream for anyone even remotely serious about their web browsing. Roughly 90% of the best features of Firefox were in Opera 5 or earlier (including the ability to save your browsing state - no other browser I've tried can do that even now). Pure rendering speed may be pretty much the same as IE, but there are many other speed factors in web browsing, like the speed of switching windows, or reloading cached pages. In my experience, Opera has the "fastest back button in the west", and one of the most responsive caches. I imagine from what you've said of MacOS X's caching, this can only be better. I can't speak for the Mac version, as I've never used it, but I think you should try it out and see if it addresses your speed concerns. Also, take some time to look through the options - some of Opera's best features only emerge with a little configuration.
gast2 - Wednesday, October 13, 2004 - link
"What I do not understand however is why Mac users always deem it necessary to defend their platform so strongly. If it is the best, as you said, then there is nothing to worry?"I can't speak for all Mac users but personaly I'm not worried at all about the future of the Mac platform. Apple has enough money to stay in business for many years to come. And the company is very profitable.
I admit that I do defend the Mac platform as often as I can but most of the time it is just to correct the misconceptions about the Mac. I argue once in a while at work with the boss of our IT dept. because we switched from Mac to PC 2 years ago and since then we have problems. I was able to do some things on the old PM 9600 233 mhz with 352 megs of RAM that I cannot do right now on our PC 2.2 ghz with 2.5 gigs of RAM. Maybe the problem is not the platform, maybe it is the software that we use. I don't know for sure but one thing that I know is that I have been forced to work on a PC because the new IT boss didn't know the Mac. He didn't choose the PC because it was less expensive, no the upgrade path was the same price for both platforms. Maybe I would have understood if the choice was for economic reason. All I know is that today we are less productive because we have to work on Windows. Am I bitter? Yes of course. I really miss the Mac. Am I a die-hard Mac fan? Yes. Almost everything is less complicated on the Mac side. Is the Mac a religion for Mac users? For a vast majority of them, I would say yes. Should all PC users switch to the Mac? That would be great but I don't think that there is a slight chance that something like that could happen. But what I really hope is that some PC users see the Mac as an interesting option against all the bad things that can happen in the PC world.
GoodWatch - Wednesday, October 13, 2004 - link
Nice comment, and that from a person who said, and I quote: “Of course, it's much much faster on the PC but I still prefer the slugginess of my old G3”. No, just joking. Beauty is in the eye of the beholder is what I wanted to use as a witty reposte, but that will back-fire as well ‘cause those Macs ARE so damn beautiful.Look, to me my lowly PC is good enough. It performs all it’s tasks with verve and I don’t know any better. I’m used to it and all the quirks (if any) mentioned before don’t bother me. I’m on Windows XP Pro from the start and it is as stable as it can get. But, and this is something I admit strongly, the current PC model poses a bit more of a challenge than perhaps a Mac. There is more ‘under the hood’ that one has to know about. It should be more like your average TV. Simple and straightforward to use. What I do not understand however is why Mac users always deem it necessary to defend their platform so strongly. If it is the best, as you said, then there is nothing to worry?
Nice talking to you,
Frans.
P.S. I’m from The Netherlands where smoking pot is legal, heh, heh, heh…. En jij misschien ook, gast2
gast2 - Wednesday, October 13, 2004 - link
"You cannot open a Mac magazine, view reports or browse newsgroup posts without reading the same message over and over again: PC’s and Micro$oft are spawned from the realm of evil and the Apple Mac is the Holy Grail."I must admit that Mac guys are really devoted to their platform but there is a reason for that ... the Mac is simply better.
GoodWatch - Wednesday, October 13, 2004 - link
I noticed from quite a number of posts that PC users seemingly have to spend a lot of time, effort and money to keep their “second rate rigs that pale in comparison to even the lowest Mac” free of viri, mal- and spyware. And that is one of the main reasons for not buying such a retched contraption. (This all is mild pun). Agreed, if you experience none of those problems, ever, than there is nothing that can compete with that. Nothing cheaper than free of charge. All the programs needed to wage this unfair battle can be found in some kind of free version, so money needn’t be an issue. Then there is the time and effort argument. Yes, is costs time and effort to install even 1 program, let alone 3 (Antivirus, Firewall and Spyware killer), no argument here. But if you do it clever and make sure everything runs on a schedule and has it’s automatic update features turned ON, the maintenance is no big deal anymore. Set it and forget it, so to speak.All the other financial arguments (a Mac is cheaper in the long run) are wasted on a silly fool like me. For me using my (private) PC is a hobby, not an investment. Djeez Louise, amortizing capital costs? It’s just a computer! Hobbies cost money, period.
“Someone more open minded than most PC guys” was another pearl I found. You cannot open a Mac magazine, view reports or browse newsgroup posts without reading the same message over and over again: PC’s and Micro$oft are spawned from the realm of evil and the Apple Mac is the Holy Grail. Open minded? Out of the box thinking?
Now, who want me to sell his 20” iMac G5 with 2 Gigs of memory :-)
Take care,
Frans.
gast2 - Wednesday, October 13, 2004 - link
Just read the article. Some facts are not accurate but it's nice to read the impressions of someone more open-minded than most PC guys.At my job, I'm working on a PC for 2 years now and I still miss the old PM 9600 on a daily basis. By chance, I have some Macs at home and I prefer to use OS X on a dinosaur like a beige G3 233 mhz than the Windows experience of a 2.2 ghz. Of course, it's much much faster on the PC but I still prefer the slugginess of my old G3. The Mac is so much more easy to use. I don't have to worry about the viruses, the spywares, the malwares and all the junkware of the PC world.
I just hope that more PC guys will open their eyes to the Mac in the future. I'm sure that many of them would never look back once they switched.
hh - Wednesday, October 13, 2004 - link
172 by Digsa:> I really respected this article for its honesty of approach. I was really impressed.
Same here. My compliments to the article's author: well done and fairly presented.
> I suppose my one crucial point is this - if we all keep open minds about the possibilities for
> innovation from different computer systems, and don't let the zealots on both sides take
> over the asylum, then we are all winners. Because the market in ideas can function without
> prejudice, and a good technology implementation can be seen for what it is - rather than
> through the prism of reality distortion fields or slick marketing.
Well stated. An example of this diversity is within my comments to FF, below:
- - -
151 by FinalFantasy:
> I still say Macs are expensive computers that people pay money for cus it's a "Mac"…
Probably true to a degree, but so what? Afterall, we all often are willing to pay more for 'Brand Name Recognition', and it doesn't matter if we’re talking about PC’s or a cup of coffee from Starbucks.
If you don't want to spend your money this way, then don't - - but please allow me the freedom to spend my own money as I wish, be it a fancy PC or a fancy luxury car or whatever. Please don't advocationally force us all to drive tincan KIA’s just because it is all that you want to drive (or can afford).
> The only way I see a Mac being useful, is if they were a cheaper alternative to a PC...
Please broaden your perspectives: cost isn't everything. (How about happiness?)
And even if "cost" is your only metric, perhaps the Mac is cheaper if you use a different measuring stick.
For example, if we look 12 inches beyond just the initial purchase price, we start to see the lifecycle costs. If a Mac has a longer useful life, then its capital cost gets amortized across more months and it effectively becaomes cheaper. Similarly, if it costs you less time/money to maintain it on a monthly basis (everything from the cost of electricity and waste heat to the value of your labor to stay protected with up-to-date virus definitions, firewalls, spyware scrubbers, pop-up blockers, security patches, etc, etc), the cost comparison numbers change again (and probably again in the Mac's favor...I really hate the amount of time it takes me to maintain my WinXP laptop at work).
The real crux of the question here is if you're open-minded enough to even consider spending more upfront for a product that may be less expensive in the long run, and what factors you include in the lifecycle cost analysis to determine this.
It doesn't matter if we're talking computers or automobiles: afterall, how many of us have paid extra for a car to get it in the color that we wanted? It appears that an intangible such as happiness can even have a cash value assigned to it.
>..in reality Macs should be a lot cheaper than a PC's not more expensive than one!
Incorrect. The unfortunate reality is that mainstream products have advantages in economy of scale in manufacturing: a niche product will always cost more even at the same level of content because they have fewer units produced to amortize their fixed manufacturing costs across. These fundamentals apply to all manufacturing, not just Apple and the PC marketplace.
-hh