CyberPower: 4.0 GHz QX9770 and SLI GTX 280s
by Matt Campbell on August 22, 2008 4:00 AM EST- Posted in
- Systems
Exterior
The system arrived in a plain white box labeled "Personal Computer". There were no logos or other identifying marks for CyberPower other than the packing label.
Let me state here and now, I've carried a bunch of big PC boxes including a couple Cosmos cases, and this one was the biggest and by far the most unwieldy. Part of the reason is that the PC itself is still inside the original case box, inside the shipping box! This is so the keyboard, mouse, booklets, and so forth can get packed on top. CyberPower, for the love of God, please, please separate the shipment, or at least put handles in the box! As a consumer, this matters for two reasons: One, it's hard to get your new PC safely in the house, and two, the larger and harder to handle the package, the higher the probability the system is going to get damaged en route to your door. Ours, thankfully, did arrive in decent shape.
Lots of foam…
Now that the monster box is open, the case box can be opened.
Upon removal from the box, one of the metal feet fell off and the other was loose, but once the screws were back in they were fine.
More Power…
These ports are on the top, not the front
There was no owner's binder or other system manual solution included, but a large number of cables, connectors, software disks, games, and a T-shirt, all in a carrying case. Frankly, for a system in this price bracket, we expect to see something better, even if it's a just a simple thank-you letter with support information.
The case itself is well constructed, with rubber around the removable panel edges to dampen vibration and prevent injuries. The CyberPower logo is displayed prominently in a tasteful way, and the digital front panel with fan speed control is interesting (but quite a few segments were not operational). A handle is included on the rear, but is more of a hazard than a help - it has no 90 degree stop and not enough clearance to the top of the case, so it essentially crushes your fingers if you're not at the right angle.
Ouch…
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agliboyph - Friday, August 22, 2008 - link
for this kind of money, gat a maingear and live happily ever afterbill3 - Friday, August 22, 2008 - link
They get a lot of crap online, but I think people just like to whine. My brother bought a rig from them a while back and it's been nothing but great, and the price was great too, practically cheaper than you can build it yourself. And saves you the hassle, which as I age becomes a bigger factor, I dont really enjoy building my own PC's anymore, installing windows and all that crap.The customizability is what sets them apart, from buying a crap Dell or a PC from Best Buy or something imo. And the fact you can hand pick name brand quality components. The main downside imo is the 2 week build/ship time (newegg can have you parts to you in 2-3 days if you're building your own, and I like instant gratification).
But anyway, now on to my comments about this rig and away from general comments about cyberpower..my main complaint is for a 5k rig, this isn't nearly as extreme specced as you'd think it should be. Terabyte HDD's are rapidly nearing $99 nowdays, so you should get at least two of those imo (hell for 5 k, if not 3 or 4!). The fact you only get Vista Premium? Should get Ultimate befitting this monster rig. And then the RAM, I was browsing PC's in Best Buy the other day and noticed a "budget" $600 PC with 6GB RAM already! Granted it may be an overclocking thing or something, but this rig should come with 16GB RAM or something like that you'd think (8GB at the very least). Cant really argue with the video cards/PSU's though.
badputter - Sunday, August 24, 2008 - link
It isn't always folks that "just like to whine," I tried to buy what looked like a great deal on system from them about 8 years ago that turned me off of them completely.
This was back when the PIII was just moving to on-die cache...(back in the good old Slot 1 days...) Ordered a system with the on-die cache... system comes with the older version with external, half speed cache, that was about $40 cheaper to buy...
Call Customer service... generally took 30+ minutes to get through to anyone in their call center... system had other problems as well... just not stable... problem with the motherboard... could not work with anyone in customer service going up the chain. Finally ended up disputing the charge with Discover... Cyberpower never responded to Discover's dispute of the charge. Eventually they sent a prepaid shipping label to me to send the system back.
Had the system worked fine, I would have been a happy customer like your brother. I figured they could put it together for less than I could buy all the components... then they didn't ship me what I ordered... then they had lousy customer service and tech support...
They may have gotten better... or they may have found that the go for the cheap customer and hope for the best is more profitable...
Calin - Friday, August 22, 2008 - link
They use two 1000W PSU for a system that uses less than 600W from the wall outlet? A single 1000W PSU should have been enough.HOOfan 1 - Friday, August 22, 2008 - link
If you look at some of their in magazine ads, they will often show a configuration like the system above with only a single 420W generic PSU.HOOfan 1 - Friday, August 22, 2008 - link
Also to add, this system doesn't even use 600W in their test. They measure AC draw from the wall outlet. Assuming these Thermaltakes can be 83% at those lower loads. 5798 * .83 ~ 481 So the system isn't pulling any more than 500 Watts of DC in their tests. Considering PSUs are rated on DC output and not AC input, this system is only drawing ~25% of the theoretical power available to it.Christoph Katzer - Friday, August 22, 2008 - link
Wasty, They could have gone with two much smaller PSUs to keep load and therefore noise low on both. The two 1k units are not necessary and waste a lot of budget for the system. Too bad these companies have no idea how to choose sufficient power..bill3 - Friday, August 22, 2008 - link
Oh and I forgot to mention one thing that amazed and made me envious of my brothers cyberpower..he got a windowed case and the cabling/routing they did was incredibly clean and minimal. I mean, no clutter whatsoever, just perfect. I'm just sloppy and stupid, but I hated staring at my cable clutter in my windowed PC for years (why I didn't buy a windowed case this time hehe)HotdogIT - Friday, August 22, 2008 - link
Remember the HardOCP reviews, where they tested the technical support? Yeah, I loved those, and miss those. Obviously it ended up killing their H-Consumer line, as it cost a lot of advertising dollars, but it was so unique, and special, and cool.You guys should do that. That's what I'm cleverly hinting at with my reminiscing.
Rev1 - Friday, August 22, 2008 - link
Yea that was great, it actually swayed me to purchase a comp from cyberpower because they had a few decent reviews on there.